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Refund Policy

Refund/Return Policy


 

Cancellation by itsmyway.co.in

Please note that there are some orders that we are unable to accept and they will be cancelled from our side. We reserve the right, to cancel the order for any reason. Like under any foreseen circumstances that may come in the way of your order that may be limitations on quantity available for purchase, error in product(s) or pricing information, or limitations of our credit department. We may also require information before accepting your order. We will contact you if in any case, your order is cancelled or any kind of information that is required to accept your order. If your order is cancelled after your credit card has been charged, the amount will be credited to your account within 4-5 working days.

 

Cancellation by the customer : Before Dispatch

In case we receive a cancellation notice from your side and the order has not been dispatched by us, we will cancel the order and refund the entire amount within 4-5 working days.

 

Cancellations by the customer: After Dispatch

 

On the other hand, on cancellation of an order after it has been dispatched from our side, the cancellation charges will become applicable that is 5% of the order value and the shipping charges incurred on that particular order. We expect that no difference of opinion will happen from your side regarding the cancellation. If the Product is once dispatched, it cannot be returned.

 


 

In rare case of service failure or quality complaint, you can write an email to shop@itsmyway.co.in and our team will respond you within 8-12 working hours.

Refund amount will be credited in the same account from which the online transaction has been done.

Our team will process a quick investigation on your order and in case of any quality / service failure found, we assure to re-deliver your product with a goodwill gesture within next 24 hrs

 

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